Once the transporter profile is set, the Move Your Horse app starts searching transport requests from clients that can be relevant to your business: from Fecabook and created on the move.horse portal. By default, we display requests in your base country (for international routes: if the pick-up or destination point is located in your country and the other country is on your operational list). You have the possibility to tune the matching logic - read more details here.
To open the active requests list, click the Open requests button on your dashboard.
Requests screen displays Facebook requests (blue "F" icon) and moves.horse requests (orange "M" icon).
If you are interested in a specific Facebook request, click the Open link button to open it in Facebook directly and contact request author
You can also click the Analyze button to get a report about the route - read more about Route analyzer.
If you are not interested in this request, tap the Skip button ("cross" icon), and it won't be displayed for you.
If you opened the request, but it was not available (the author deleted it already) or it was recognized incorrectly (for example, it is a transportation offer but not a request), please click the Report button (the "Flag" icon), and the charged credits will be refunded to your balance.
If you are interested in a move.horse request, click the Message button to contact its author directly in the app. The chat screen will appear, so you can communicate with the client to discuss any details.
